Shipping Policy
Thank you for shopping with Marvora.
All Marvora products are made-to-order. This means each item is specially produced after your order is placed.
1. Processing Time
Orders typically require:
- 2–7 business days for production
Production times may vary depending on:
- product type
- order volume
- holidays
- supplier demand
Orders are not shipped immediately after purchase because products are created on demand.
2. Shipping Time
Estimated shipping times within the United States are typically:
- 3–8 business days after production
Please note that shipping times are estimates only and are not guaranteed.
3. Delays
Delays may occur due to:
- weather conditions
- carrier delays
- customs processing
- peak seasons
- holidays
- supply chain disruptions
Marvora is not responsible for delays caused by shipping carriers or external circumstances beyond our control.
4. Tracking Information
Once your order ships, you will receive a tracking number via email.
Tracking updates depend on the carrier and may take time to appear.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Marvora is not responsible for:
- lost packages due to incorrect addresses
- failed deliveries caused by customer errors
- packages delivered to the address provided at checkout
6. International Shipping
Currently, Marvora primarily ships within the United States.
International shipping availability may vary depending on the product and destination.
Additional customs fees, taxes, or import duties are the responsibility of the customer.
7. Lost or Stolen Packages
Marvora is not responsible for:
- lost packages marked as delivered
- stolen packages after delivery
- carrier-related delivery issues
Customers should contact the shipping carrier directly for delivery-related claims.
8. Contact
For shipping-related questions, contact: