Terms & Conditions

Welcome to Marvora.

By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. General Information

Marvora is an online store operated by Fellmont Holdings LLC, offering made-to-order apparel and accessories for customers primarily located in the United States.

Throughout the site, the terms “we”, “us” and “our” refer to Marvora.

2. Made-to-Order Products

All products sold on Marvora are produced on demand after an order is placed.

Because of this production model:

  • Products are not pre-manufactured or mass-stocked.
  • Production begins only after payment is confirmed.
  • Production and shipping times may vary.

By purchasing from our store, you acknowledge and accept these conditions.

3. Pricing & Payments

All prices are listed in USD.

We reserve the right to modify pricing, products, promotions, or services at any time without prior notice.

Payments are processed securely through third-party payment providers.

4. Shipping & Delivery

Estimated delivery times are provided for informational purposes only and are not guaranteed.

Shipping delays may occur due to:

  • carrier issues
  • customs
  • weather conditions
  • production demand
  • holidays
  • other external factors

Marvora is not responsible for delays caused by third-party shipping carriers.

5. Returns, Exchanges & Refunds

Due to the made-to-order nature of our products:

  • We do NOT accept returns or exchanges for:
    • wrong size selection
    • buyer’s remorse
    • color expectations
    • change of mind

Customers are responsible for reviewing sizing guides before purchasing.

Refunds or replacements are only offered when:

  • the product arrives damaged
  • the product has a manufacturing defect
  • the wrong product was received

Claims must be submitted within 7 days of delivery with clear photographic evidence.

6. Intellectual Property

All website content, including:

  • logos
  • graphics
  • product designs
  • branding
  • text
  • images

are the intellectual property of Marvora and may not be copied, reproduced, or distributed without written permission.

7. Limitation of Liability

Marvora shall not be liable for:

  • indirect damages
  • incidental damages
  • lost profits
  • delays
  • interruptions
  • third-party service failures

Use of this website and products is at the customer’s own risk.

8. Accuracy of Information

We strive to ensure all information is accurate, but we do not guarantee that:

  • product descriptions
  • colors
  • pricing
  • availability
  • website functionality

will always be error-free or uninterrupted.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by the laws of the United States and the State of Wyoming, without regard to conflict of law principles.

11. Contact Information

For questions regarding these Terms & Conditions, contact:

contact@marvora.us