FAQ
Frequently Asked Questions
Are your products pre-made?
No. All Marvora products are made-to-order using a print-on-demand production process.
This means every item is produced specifically after your order is placed.
How long does production take?
Production typically takes:
- 2–7 business days
Production times may vary depending on order volume and seasonal demand.
How long does shipping take?
Shipping within the United States typically takes:
- 3–8 business days after production
Please note that delivery times are estimates and may vary.
Can I return or exchange my order?
Because all products are custom-made, we do not accept:
- returns
- size exchanges
- color exchanges
- buyer’s remorse requests
Please review sizing guides carefully before placing an order.
What if my item arrives damaged?
If your product arrives damaged, defective, or incorrect, contact us within 7 days of delivery.
Please include:
- your order number
- photos of the issue
- description of the problem
Can I cancel my order?
Orders may only be canceled before production begins.
Once production starts, cancellations are no longer possible.
Do you offer international shipping?
Currently, Marvora primarily serves customers in the United States.
International shipping availability may vary depending on destination and product type.
Will I receive tracking information?
Yes. Once your order ships, you will receive tracking information via email.
How can I contact Marvora?
You can contact us anytime at: